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The ScorePlus program enables Credit Plus to update many types of consumer credit information with the three national repositories of consumer credit information in 3 to 5 business days. Credit Plus will forward documents, supplied by your borrower, directly to Equifax, TransUnion and Experian, for a rush investigation and update of items reporting incorrectly on their credit report.

Download ScorePlus Order Form

How does the Score Plus program work?

Your Score Plus request must be faxed, using a Score Plus Order Form and include the appropriate documentation. A Credit Plus representative will verify the document then forward it to the requested bureaus. Each bureau will verify the document then notify Credit Plus that their update has been completed. Once all requested bureaus have notified Credit Plus,we will notify you so that you may re-pull a new credit report that reflects the updates and new credit score.We, in the Score Plus department, repull the credit.

Occasionally, a bureau may not accept the documentation.In that case, the consumer will need to follow the standard thirty (30) day dispute procedure with each bureau.

How long does it take?

Though we are unable to guarantee a completion date, the turn-around time will typically be 3 to 5 business days from the time Credit Plus receives your request. If the bureau rejects the documents you will be promptly notified.

**The bureaus stipulate that THE CONSUMER IS NOT TO BE CHARGED either directly or indirectly for the service.

What types of credit information can be updated?

Credit Plus requires a verifiable document from the creditor and can be used to:

  • Remove derogatory information and accounts that were reported in error
  • Update an account that has been paid in full and closed
  • Update the status of a collection
  • Update a balance or paid-in-full status
  • Update an account to show it included in a bankruptcy


What documentation is required?

For the bureau to accept Credit Plus requests, all documents MUST be typed on letterhead, from the creditor reporting the account. It should state specifically how the information should be changed and include the date, complete account number and name and phone number of the creditor contact.


Types of documentation the credit repositories WILL NOT accept are:

  • Universal Data Verification Forms
  • In- store payment receipts [like from the register in Sears or such]
  • Letters without a telephone number or date [for audit purposes]
  • Divorce Decrees
  • Documentation without matching account numbers
  • Documents over 30 days old [other than court documents]
  • Cancelled Checks
  • Bank Statements
  • Payment histories
  • Western Union or other wire transfer receipts
  • Money orders
  • Cashiers check copies
  • Hand written letters from ANY source, buyer OR grantor
  • HUD sheets/settlement sheets
  • In addition, documents from original grantors for debts listed by agencies are frequently rejected by the repositories.

    Example: A bill for Dr. Jones listed by Delmarva Collections. Proof MUST come from Delmarva Coll.
    Example: A judgement filed by Tiny Tot Pre school. Proof of satisfaction of judgement must come from the court.

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